FOURTH Positive STORY
WE HAVE A REPUTATION TO DELIVER
Jumeirah is a large residential area of Dubai. it includes hundreds of villas, mostly the European family are living here. The similar type of streets and similar villa numbers could confuse you very much in getting any location among these villas.
At the end of last summer one morning I got one document from Abu Dhabi. it was addressed to john...Jumeirah and mobile # was mentioned. I did not know the address. so I called john for location. He explained me that his villa is in the middle of jumaira..2. It was such a difficult location, he also told me to come after 12:30 pm because he was out from his house.
I promised John that I shall reach at 12:30 for the delivery of the document. I started my deliveries from sh.zayed road.
At 12:30 sharp I reached at the gate of john’s house. I rang the bell couple of times ,but no body came out, at last I called john on his mobile to ask him to open the door, but he told me that he is on the way to home and will reach with in next 15 minutes’ had no option except to wait.
it was very hot day, there was no shade or a tree around that place, hot air was coming from every side, after 20 minutes john reached there. He was happy to receive his document. It was very important document for him because he was planning to fly Kuwait that evening for a business meeting.
He thanked me that I delivered his document on time; my shirt was wet with sweat, when he saw me with motorcycle. he told me that it is very dangerous to drive a motor bike on the speedy roads of Dubai and much difficult in this terrible hot weather. I explained him “sir, did you ever think about those pilots who operate an Airplane and always be in the air, their job is more risky and dangerous then mine because at least my work is on the ground. When I see those poor labors who continuously work under heat on the roads, and a bakery man who makes food for us in very high temperature, I always feel that my job is not much difficult as compared to those peoples. it is all depends on the nature of your work. If someone is sincere to his job nothing is difficult and dangerous in this world!
John was much impressed by this thinking. He gave me some cash as a reward. I proposed him to use TCS in future, I gave him my business card and TCS rate list for different zones. he was surprised to see the good courier rates, before he was using another multinational courier company and their charges were very high. he told me that he will send one document to uk the next day and will call us only. Next day he called for a pick up in our office I went myself to pick the first document from a new customer. now John always calls us for his all courier documents and asks pick up coordinator to send Imtiaz in Jumeirah . I feel proud that I got a permanent cash costumer for my company and... John is very much satisfied with the services, he has forgotten all other couriers companies, he knows only TCS...........
After all.....we have a reputation to deliver..................
Jumeirah is a large residential area of Dubai. it includes hundreds of villas, mostly the European family are living here. The similar type of streets and similar villa numbers could confuse you very much in getting any location among these villas.
At the end of last summer one morning I got one document from Abu Dhabi. it was addressed to john...Jumeirah and mobile # was mentioned. I did not know the address. so I called john for location. He explained me that his villa is in the middle of jumaira..2. It was such a difficult location, he also told me to come after 12:30 pm because he was out from his house.
I promised John that I shall reach at 12:30 for the delivery of the document. I started my deliveries from sh.zayed road.
At 12:30 sharp I reached at the gate of john’s house. I rang the bell couple of times ,but no body came out, at last I called john on his mobile to ask him to open the door, but he told me that he is on the way to home and will reach with in next 15 minutes’ had no option except to wait.
it was very hot day, there was no shade or a tree around that place, hot air was coming from every side, after 20 minutes john reached there. He was happy to receive his document. It was very important document for him because he was planning to fly Kuwait that evening for a business meeting.
He thanked me that I delivered his document on time; my shirt was wet with sweat, when he saw me with motorcycle. he told me that it is very dangerous to drive a motor bike on the speedy roads of Dubai and much difficult in this terrible hot weather. I explained him “sir, did you ever think about those pilots who operate an Airplane and always be in the air, their job is more risky and dangerous then mine because at least my work is on the ground. When I see those poor labors who continuously work under heat on the roads, and a bakery man who makes food for us in very high temperature, I always feel that my job is not much difficult as compared to those peoples. it is all depends on the nature of your work. If someone is sincere to his job nothing is difficult and dangerous in this world!
John was much impressed by this thinking. He gave me some cash as a reward. I proposed him to use TCS in future, I gave him my business card and TCS rate list for different zones. he was surprised to see the good courier rates, before he was using another multinational courier company and their charges were very high. he told me that he will send one document to uk the next day and will call us only. Next day he called for a pick up in our office I went myself to pick the first document from a new customer. now John always calls us for his all courier documents and asks pick up coordinator to send Imtiaz in Jumeirah . I feel proud that I got a permanent cash costumer for my company and... John is very much satisfied with the services, he has forgotten all other couriers companies, he knows only TCS...........
After all.....we have a reputation to deliver..................
Imtiaz Hussain - Courier Officer TCS
posted by TCSExpress @ 12:35 PM
0 Comments:
Post a Comment
<< Home