Eighth POSITIVE Story

There was a customer on the 1st of May . I remember clearly, he asked me the rate for 25, 30 & 50 Kg non doc rate for US & UK, .He earlier used Skycom and had their rates which were a little lesser. I explained him about our services and our ethical values, he had little knowledge about us but after I explained about us, he was very much impressed .Later I gave him a better rate, as he mentioned that he had more shipments to send for the days to come . Later on the 3rd he came back with three boxes of more than 75 kg for UK which he is now sending regularly . I now make the effort to regularly update him on the delivery details ... on time .
He appreciates this attention to details and is very very happy to use TCS for his courier needs . I too feel happy and delighted .This is my application of our core values set by the management – PROFITABLITY THROUGH EFFICIENCY

Yaqoob Patel –Sharjah Express Centre