Positive story # 16


Few days ago I got a pickup passed on by Waheed, the customer Oran Hydro Carbon was very dissatisfied with our service in India and he used Prime Express , Waheed narrated me the story about them and made a conference call between myself , and Maraj from Oren Hydro Carbon , since my earlier contacts with them and my punctuality always on the pickups and commitments they got convinced when I told them that our service standards in India has become the best and we will be able to deliver it on time, and also that we are moving fast towards vision 11 which was dreamt by our CEO, and the next day the shipment got delivered early in the morning , the client was so happy that he called and thanked me also wrote a mail to customer care thanking TCS and its efforts , I truly enjoyed the experience and wish to thank the Management of TCS that has laid down the core values.

Mohammad Khawar
Courier Officer