Positive story # 11
Yesterday i while on my regular visits i happened to visit an old client of ours -Enery Enterprises. There i met the General Manager Mr. Abdul Hadi who is one of our older customers and a citizen of Lebanon. Due to the war situation in Lebanon he looked troubled but he was very welcoming and greeted me with warmth. As soon as he heard the words "TCS" from my mouth he said "I wish if TCS were in Lebanon today it would have helped my fellow countrymen and women just like TCS had helped me save the life of my wife 5 years ago!" Hearing this i assured him that Inshallah TCS will be operating out of Lebanon soon and that it would provide the same service it has provide in the UAE.Five years back i recall it was an average day when i had met Mr. Hadi with regards to getting TCS business. It was evening time when we were meeting. However, I noticed he was preoccupied with something on his mind and was not giving me the attention I was looking for. On seeing his uneasiness i asked what was the matter. He said "My wife is ill and in Al-Noor H She requires blood immediately and that her blood group is only available in American Hospital in Dubai". Upon hearing this I immediately felt i could help this person. TCS was the answer. Thank God. I called upon our operations Manager at once and
described the predicament. A courier was immediately mobilized and within the next 2 hours the blood that Mr. Hadi's wife required was in Abu Dhabi. Her life was saved and TCS had proved once again that it has a reputation to deliver!.
Regards,
Muhammad Nadeem
BDM TCS Abu Dhabi