Positive story # 10
I joined TCS a year ago and have worked on 4 different routes. I started off with being a walking courier until i got my motorbike license. Later i was given a bike and bigger longer routes. I have always done my work with diligence and utmost effort. I have always kept a very close relationship with my customers so much so that i have given my mobile number to my customers so that they may be able to contact me in any time of the day. Lately, i was given the Media City route. This was being taken care of by our colleague Mr. Eranga which he left after his accident i took over all the customers after taking over. However, I noticed that it is a very large area to cover and one person cannot do it completely. I noticed many businesses had switched to Aramex and other courier companies. So, i requested our operations to provide us with another courier support officer. They did give me a walking courier to help in the Media City area. Now, I have started talking to customers who were doing business with us but had left. I am telling them that TCS is doing its best to deliver your shipment on time every time. By the Grace of Allah i have been able to get back 6 customers and I have very high hopes Inshallah I will be able to increase more in the near future.
Regards,
Tariq Mahmood
Courier 30